Website support.

24/7 uptime monitoring, weekly backups of files and database, security patches and CMS updates, up to 2 hours of content or design tweaks per month, quarterly performance audits, and priority response within 4 hours during business days.

Priority response within 4 hours on business days for monthly retainer clients. Critical incidents (site down, security breach) are handled within 1 hour — we monitor uptime 24/7 and react before you even notice.

Yes — no long-term contracts. The retainer is month-to-month, billed in advance. If you need to pause or stop, just let us know one week before the next billing cycle. Your site stays online and unchanged; we simply stop active monitoring and updates.

No problem — we support sites on WordPress, Joomla, Drupal, Shopify, OpenCart, Bitrix, MODX, custom PHP, Laravel, Django, and most other stacks. We start with a free technical audit so we know exactly what we are signing up for. Older or unusual stacks may require a higher rate, agreed upfront.

The $100/month covers maintenance and 2 hours of small tweaks. Anything beyond that — new pages, integrations, redesign of sections — is quoted separately at $25/hour for retainer clients (vs $40/hour for one-off work). Estimates are agreed before we start; no surprise bills.

UptimeRobot or Better Stack for uptime checks every 5 minutes, Sentry for application errors and performance issues, Cloudflare analytics for traffic, Google Search Console for indexing health, and our own custom dashboard that aggregates everything. You get monthly reports with metrics and recommendations.